Losing your smartphone is equal to losing all your data, including your media as well as your bank accounts. But don’t worry; the Govt. of India has started a new website called Central Equipment Identity Register (CEIR); this website will allow users to complain about the loss of an electronic gadget using their International Mobile Equipment Identity (IMEI). This service is active in all 37 states and all union territories of India.
Are you wondering how a number will help you find your smartphone? Here is How to find lost or stolen phones through the CEIR portal?
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What is KYM and IMEI
KYM is a shortcut to find details of your smartphone, including model number, mobile manufacturer name, device type, and IMEI number. KYM (know your number) is an app available on android and iOS.
And IMEI number is a number that comes on your bill box, and you can also find it by dialing *#06#.
How to find lost or stolen phones through the CEIR portal?
CEIR website allows you to block a stolen or lost mobile, unblock your found mobile, and even use this site to find details about a second-hand mobile. It is like filing a police complaint for your lost mobile. But you should also file an FIR at your local police station.
To find a lost or stolen mobile, you only have to use your IMEI number to block your mobile on the CEIR portal. And your mobile will be useless until you unblock it from the same portal. That’s how your phone will be safe until you find it.
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How to report a lost or stolen mobile on your CEIR website
- Firstly, file an FIR for your lost mobile at your nearby police station. You’ll need its digital copy while you file a complaint on the CEIR portal.
- It would help if you had some details handy before you start complaining on the CEIR website. These are the mobile number of the SIM cards on your phone, the mobile purchase invoice, and the IMEI number.
- Once you visit the CEIR website, you see a form asking for the details mentioned above; you fill in all the details and submit the form.
- Your mobile will be blocked on the central database so no one can misuse it.
How to unblock your found mobile
Once you How to find lost or stolen phones through the CEIR portal? you can also unblock it using the CEIR website. Again you need to fill in some information like mobile number, request ID, and specified reason to unblock the mobile. Once unblocking is done, your mobile will be ready to use.
The CEIR website is an important initiative by the government. To keep your mobiles protected, even if they get lost or stolen. You should immediately file the complaint at your nearby police station and then block the mobile from the CEIR website until you return your phone. This is How to find lost or stolen phones through the CEIR portal?
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Frequently asked questions
What should I do if I lose my phone somewhere?
File an FIR in your local police station, and further report the same incident on the CEIR website so that you can temporarily block your phone’s IMEI number. Your phone is safe from misuse as no one can use it until you unblock it.
How can I find my IMEI number?
Just dial *#06# on your mobile keypad, and you will see the IMEI number for your respective SIM available on your phone.
How can I unblock IMEI numbers other than by using the CEIR portal?
You can contact your Telecom Service provider (TSP), and they will unblock your mobile’s IMEI number.