Do not panic if you have ordered the wrong variety of pizza and don’t know how to cancel order on Dominos app. We commonly order food via apps and often in the nick of time. Surely, that leads to mis ordering on some occasions. Luckily, there are ways to reverse your order on the Dominos App.
It is fairly easy to cancel an order on the Dominos app. However, time is of the essence. Once you realise the slip-up, you need to cancel the order immediately. That’s to prevent a situation where the pizza is already being prepared. Once the pizza is sent for preparation or ready to leave the facility, it is difficult to cancel the dominos app order. More importantly, it would not look good to turn away the delivery guy once he has reached your doorstep.
Now that we have set the ground rules, here is a step-by-step guide to cancelling an order on Dominos App.
You should also know that Dominos also has the right to cancel an order due to various factors which will be discussed later in the article. Those reasons are valid enough for you to ensure canceling at the earliest so that you can order from Dominos in the future also.
Steps to cancel order on Dominos app
Here are some easy ways to cancel your Dominos order manually. Simply follow the instructions given below:
- Launch the Dominos app on your mobile (if not already open)
- Check the order status in the “My Orders” section
- Click on the customer care option from the main menu on the Dominos app
- You will be connected with a virtual customer care executive bot
- Text ‘cancel my order’ and hit OK
- You can also go to “My Orders” to cancel the order
- Tap on “Cancel Order”
- This will be confirmed if the order has not gone for preparation and you have cancelled well in time
- You may also call the customer care number to try and cancel the order
- It is now up to the discretion of the Dominos outlet to cancel or not cancel the order depending on the quantity and time of placing the order
- The refund will be transferred back to the original payment method within a few days.
Here is how a cancelled Dominos order looks like:
Can Dominos Cancel Your Order?
While on the topic of how to cancel order on Dominos app, you must know that Dominos reserves full rights to cancel your order on their own as well.
Some reasons why the Dominos app cancels an order:
- The delivery address is known to be abusive
- Customer care number has been dialed to place hoax orders earlier
- The customer has been blacklisted from the Dominos database for various reason
- Unable to contact the customer
- No answer on the delivery address or unable to reach the customer on the phone
- Delivery could not happen due to the wrong delivery address or the customer not home
- The customer has not picked up a carryout order at the Dominos.
Dominos is known for their 30 minutes pizza delivery or get it for free except for special occasions when this policy does not apply. It is one of the leading pizza delivery chains in India with competitively priced delicious food. Get the order placed right the first time itself to not go through the hassle of cancelling and book another thereby delaying the time of enjoying a scrumptious meal.
