WhatsApp is regularly launching new features to give its users a secure and seamless experience. Hence, personal or bulk Whatsapp accounts have started receiving error messages for various reasons. If your Whatsapp has been spammed, it can become a roadblock in everyday tasks. Especially, if you are a regular user. However, there are several solutions when your account is not allowed to use WhatsApp due to a spam error.
So, how to fix the ‘This account is not allowed to use WhatsApp due to spam’ error message when you encounter this problem on your device? Here are 8 different ways to resolve the issue based on your problem.
Suggested read: Easy Ways to Fix the “You Need the Official WhatsApp to Log In” Error Message
How do you fix the issue of ‘This account is not allowed to use WhatsApp due to spam’?
1. Understand Why Your WhatsApp Was Blocked
The first step that you must always remember to follow is verifying why your WhatsApp got blocked before finding solutions to eradicate the problem. There could be many reasons behind this constant error like sending too many messages to unknown numbers, being reported by multiple users, using third-party apps like GBWhatsApp or WhatsApp Plus or in case you have unintentionally violated some WhatsApp’s terms of service.
2. Contact the WhatsApp support team
Send an email to the WhatsApp Team directly by using their contact form to get this issue resolved. You need to mention your email address, phone number, and the error message you are getting or simply, follow these steps –
Open WhatsApp > Settings > Help > Contact Us (explain the reason clearly or you can attach screenshots).
3. Change your IP address
One of the common reasons is the location of the device. So, the physical location of the device where WhatsApp is being used can become a problem.
To test whether or not the location is the problem, try to change your IP address. This would make the app think that you are logging in from a different location or country. You can do this by using a reliable VPN service. It can anonymize your current location and disguise your IP address.
4. Wait for the Temporary Ban to End
We have seen some cases where WhatsApp imposes a temporary ban that lasts for a few hours or days. In that scenario, avoid trying to log in repeatedly and make sure that you only use the official WhatsApp app. You will also see a countdown timer on your app and once the timer ends, your account will be restored automatically.
5. Uninstalling and re-installing WhatsApp
This is one of the fastest and easiest ways to fix the issue at hand. Go to Google Play Store or Apple App Store and uninstall the app. Reinstall the app again and the problem might be resolved.
6. Update your WhatsApp regularly
Most of the time different kinds of bugs and error messages get fixed just by updating the app to the latest version. If there is an update available for the app always update it timely. You will see the ‘update’ option when you visit the Google Play Store or Apple App Store and search the relevant application. You just need to click on the update option.
7. Clear cache
Clearing the cache is a great way to fix any bugs within the app. Android users can go to Settings>Apps>Manage Apps>WhatsApp>Clear data>Clear cache>OK to remove the cache. The options may look slightly different on different devices.
8. Check WhatsApp’s server status
A server issue at WhatsApp’s end may trigger the error message “Not allowed to use WhatsApp.” To find out if anything like this has happened, visit their official social media platform or support page for any announcements. You cannot do anything else but wait till the issue is resolved at their end if there is any server outage.
Watch this YouTube video: https://youtu.be/XQZiNw25OAA
Frequently Asked Questions
- How long does a WhatsApp ban last?
Sometimes WhatsApp bans or suspends a number temporarily on account of potential violations or suspicious activities. If it is a mistake, the number shall be unbanned between 8 and 24 hours.
- Will changing my number help me fix my blocked WhatsApp due to the spam error?
Yes, you can try to log in to your WhatsApp using a different number. Moreover, in case you are permanently banned from WhatsApp, there is no possibility of using the same number again. Thus, you need to get a new number to register with WhatsApp.
- What are the possible reasons for not being allowed to use WhatsApp due to spam?
There are numerous reasons for not being allowed to use WhatsApp due to spam. The first reason is using any third-party application like GBWhatsApp or WhatsApp Plus, sending excessive amounts of messages to unknown numbers, getting reported by several users, or accidentally breaking any of WhatsApp’s terms of service are a few of the potential causes.
