Don’t freak out if you accidentally placed the wrong order on Myntra. Everyone has experienced ordering the incorrect or the same item more than once. Whatever the case, the only way out is to cancel the order as soon as you notice this mistake.
To get yourself out of such a situation, you must know how to cancel Myntra order.
Since there are multiple online shopping platforms available, it is obvious to have a concern about cancellation policies. The positive side is that Myntra’s cancellation and refund policy is relatively simple. Furthermore, it promises the return of your payment as well.
Different methods to cancel Myntra order
On Myntra, there are primarily three ways to cancel an order. Cancelling an order is possible via the website, mobile application, or by contacting customer support. Make it a point to cancel the order before it is shipped.
How to cancel Myntra order using the mobile app
It is pretty easy to cancel an order on Myntra using a mobile application. Here are the steps on how to cancel a Myntra order:
- To start, install the Myntra app on your smartphone and log in.
- In the bottom-right corner of the screen, tap on “My Account”.
- Select ‘Orders’ from the drop-down menu. Your recent orders will appear on a new page.
- Pick the order you would like to cancel.
- Click “Cancel” after scrolling to the order details.
- Specify the reason for the cancellation and include additional comments if any.
- Tap the ‘Confirm’ button.
Your order will be cancelled as soon as you click the “Confirm” button. Afterwards, you will get a cancellation email at the email address that you registered with.
How to cancel a Myntra order using the website
If you prefer websites to apps, here are the steps you need to follow t cancel an order on Myntra:
- Go to the Myntra website and sign in with your account.
- Navigate to the “Orders” section of your account.
- Select the “Cancel” option after locating the order you wish to cancel.
- Choose a reason for the cancellation, then confirm it.
Upon receiving your cancellation confirmation, Myntra will start the refund procedure. You will be notified by registered mail.
How to cancel a Myntra order that has already been shipped
You cannot use Myntra’s website or application to cancel an already dispatched order. Nevertheless, here are a few alternatives you may employ to cancel if you decide you don’t need the product.
- Request assistance from Myntra customer service.
- After receiving the order, select the Return and Refund option.
- Deny to take the order while it is being delivered.
Also read: Know How to Delete Bank Account Details from Myntra
The last alternative is not ethically correct. It is recommended to use this one only if none of the above methods works.
Contact customer service if you are unable to cancel your Myntra order with the website or app. Simply contact the customer service representative and explain why you want to cancel.
Myntra Customer care India number +91-80-49023100
Myntra Customer care mail-id communications@Myntra.com
It only takes a few clicks to cancel an order on Myntra. Myntra’s cancellation policy makes it easy for you to do so regardless of why you need to cancel. Let us know which method did you choose!
