Saturday, June 10, 2023

Attention Sneakerheads! Here is a Guide on How to Cancel a Stockx Order

All ‘Sneakerheads’ must have heard about Stockx. In case, you love to wear sneakers and haven’t heard of Stockx, then you are missing out on something big! Stocks is a sneaker reselling platform that ensures transparency. Today, we will talk about Stockx, how to buy on this platform and how to cancel a Stockx order.

How to buy something and cancel an order on Stockx?

Stockx was founded in 2015 and since then it has emerged as a clear favorite of people looking for buying or selling sneakers, watches, designer handbags, etc. To understand easily how Stockx works, consider this platform to be a middleman between the customer and the seller. 

As we all know transactions in the sneaker resale market are rife with stories of fraud. Here is where Stockx comes in. Stockx does the groundwork of authenticating the products and ensuring the transactions are seamless. This means you can be assured that your money or the product is in safe hands.

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But before you proceed to buy something, here is something that you should know. Stockx does not give you the option of canceling your order.

Yes, that’s right. It may even seem outrageous. What if you make a mistake while placing an order or place an order by mistake?

The reason why you can’t cancel a Stockx order

From placing the order till the time it is delivered, everything is automated. There are certain strict standards Stockx adheres to. After placing a bid, if for some reason a customer changes her mind it becomes difficult for Stockx to conduct their business seamlessly. 

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During the process of ordering an item, the customer is asked several times if they want to ‘confirm’ their order. 

It may sound like a process that leaves no room for mistake. But a customer is asked for order confirmation several times and you should pay clear attention to your order.

What can be done if you want to cancel a Stockx order?

To err is human. So, it is quite possible that while selecting a pair of sneakers you pick up the wrong size. So, what can you do in such a case?

You can directly get in touch with the Stockx team. If you present a compelling argument, they just might make an exception for you. But there is no guarantee that you will succeed. 

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You can write a letter directly to the Stockx support and hope for the best.

This does not mean that you will have to bear the loss even if it is not your fault. If you place an order and the seller does not ship it within two business days, you can contact Stocks. The Stocks team will authenticate the order. If the seller is at fault, he is supposed to pay a penalty as per Stockx guidelines. 

To maintain authenticity and transparency, Stockx has very stringent buying and selling regulations. This means you cannot cancel a Stockx order if you have placed one by mistake. But don’t lose heart if your wrong order is executed. You can resell the items back on Stockx or other websites.

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Shikha Jain
Shikha Jain
Shikha Jain is 34 years old. Mother to a daughter. Engineer by qualification but have been a writer for the last seven years.

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