Samsung Galaxy S4 has landed itself in deep waters as we hear owners of the device grumble about certain issues that aren’t going well with the smartphone. Touted as being the best-selling Android smartphone, the Galaxy S4 is expected to hit the milestone of 10 million sales all over the world. But will the device achieve it or would Apple iPhone 6 take advantage of the issue? Following sales, the device is hit with a list of complains, the latest being with its sound quality. Though the Galaxy S4 looks attractive enough to entice users to bag it, these complaints from its owners make us wonder whether it is worth the upgrade from Samsung’s Galaxy S3.
For someone who wants to be a proud owner of Samsung’s flagship device, it is important to think about all the pros and cons. Considering the complaints so far, let’s get ready to face them. Read on to know top five reasons why the Galaxy S4 is not going down as well as the Galaxy S3.
1. Overheating of the device
Trouble clouded the Galaxy S4 early in May, when users complained that the device reached a temperature so high that it got almost unfeasible for them to hold it against the ear while talking. One of the owners of Galaxy S4 wrote on XDA-Developers forum, “I’ve just now received my Galaxy S4 with Exynos-Octa processor, and from the first minute I noticed overheating, specially in the ear area and it’s annoying, is anyone faced the same problem?”
Overheating of the device makes it totally uncomfortable to hold in hand. Hoping that Samsung will seriously look into the issue, another user of the Galaxy S4 wrote, “The problem is the heat is from the screen side, sometimes I can’t talk with it! Hope it’s a software problem and to be solved soon.”
2. Battery Problem
Samsung used a powerful 2600mAh battery in its Galaxy S4, which saw an upgrade from the Galaxy S3’s 2100mAh. Surprisingly, issues regarding a drained battery are hovering over the device with users complaining of the problem they got in hand.
One of the owners wrote on XDA-Developers forum, “I’ve noticed that I have the famous ‘mediaserver battery drain’ issue too. Check under ‘Settings -> More -> Battery’ and see if ‘Mediaserver’ is at the top of the list, and if so, what percentage? Mine is sitting at 55%. I’m down to 31% battery life after 2hours 43mins of use. I suspect the overheating is a symptom of this misbehaving mediaserver, but I could be wrong.”
3. Purple Smear on Phone’s Display
Users of the Galaxy S4 are also complaining about some smearing issues on the phone’s display, with a shade of purple on the letters. One of the owner writes, “Ok I picked up my new Galaxy S4 today, I’ve owned all the galaxy handsets and been pleased with them. However I noticed some weird screen issue earlier, basically while scrolling dark greys on blacks smudge/smear purple.”
Apparently, the Galaxy S4 is facing complaints of malfunctioning when the device’s camera is launched using the lockscreen widget, which in turn reboots the device out of the blue. There are users who complained that this issue followed the recent Galaxy S4 software update.
One of the users wrote, “I have a weird ‘bug’ that has been occurring randomly. When I launch the camera using the lockscreen widget, app start, camera shows no image and bam, reboot. After they reboot, doing the same thing doesn’t cause a reboot. Weird. Anyone else has this ‘bug?’
This rebooting issue can get quite infuriating for users and we hope Samsung looks into it as soon.
5. Issue with Sound or Headphones
One of the users on XDA-Developers forum wrote, “Anyone having issues with audio crackling/distortion when using headphones? It seems with audio volume above 50% using UE600 headphones I get crackling/distortion that gets worse as I increase volume. I’ve read other reports of similar audio issues with decent headphones but not sure what the issue is. I tried stock, cx-270 and koss headphones but they don’t display the issue.”
This issue of crackling sounds when listening to music at a high volume occurs when users use different headphones instead of Samsung earphones.
With all these issues being reported, we certainly will think twice before upgrading to the Galaxy S4. But in case you have already bagged it, feel free to raise the concern. Do you also face the same issues? Share it with us.