It seems the rough ride for Apple CEO Tom Cook is going to be a long haul. After responding to the Apple iOS maps with an apology, this time users of the new iPhone 5 have a new concern. The camera of this latest Apple device is reporting trouble as users are upset with a purple flare that’s visible on some of the photos they have clicked. The third complaint that has been coming in from iPhone users is that the phone is prone to scratching, unlike its predecessors.

Apple has been quick to respond to the ‘purple flare’ problem. They have been asking users to hold the camera at a different angle from the bright source of light, which is likely to solve the problem of a flare in photos. They are also asking users to shield the camera lens, which would avoid the flare.

Here’s how Apple has responded:


A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.


Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.

Read about the Apple Maps Apology here.