The government of India—specifically, the Department of Telecom (DoT), has asked Trai to look into the issue of call dropping and has also orders quick routed action to curtail the same. To begin with, Trai has been directed to enquire into the existing infrastructure as well as the capacity vested in telecommunication players. This is considered mandatory for a fair assessment of what actually causes the issue of call drop.
What Has DoT Asked For?
In fact, DoT has directed Trai to look into whether the operators in the telecom sector actually have the needful infrastructure for offering seamless services to customers. This move can finally wipe away the nagging issue of call drops as well as aid customers to choose their operators carefully.
The Inside Scoop
According to insiders, Ravi Shankar Prasad, the Telecom Minister has gotten in touch with RS Sharma, the Chairman of Trai so that the needed guidelines that make it mandatory for operators to disclose their infrastructural details to consumers besides the regulatory bodies and the government. The Indian Prime Minister Narendra Modi has decided on taking the bull by its horns given that such issues with the network will hamper India’s targeted growth in the sector of data services, in the near future as well.