When trying to browse the Internet many Windows users often get the error message Internet Explorer cannot display the webpage. However, there is nothing to worry about as there are several ways to fix the problem which would be discussed in this article.
How to Fix Internet Explorer Cannot Display The Webpage?
You may not even need to try all the below-mentioned methods to resolve the issue. Start with any until you find the one that proves to be the fix for you.
Fix I: Check the Internet Connection
The first thing to do upon encountering the error message is to check the Internet connection. Try to open another web browser or run an application that needs Internet access. If that browser fails to open too, then the problem lies with your Internet service provider and not Internet Explorer. Contact the ISP for assistance or do troubleshooting to get the Internet connection back.
Fix II: Clear Cache and Cookies
Sometimes Internet Explorer fails to run smoothly due to the stored cache and cookies. Clearing out the cache and cookies may take care of the issue if that is the underlying cause for the error message. Here is how to clean them:
- Open Internet Explorer
- Press Ctrl, Shift, and Del keys on your keyboard at the same time
- A box will appear and you would need to check all the boxes and proceed with the Delete option
- Restart Internet Explorer and check if it works
Fix III: End Unnecessary Programs
Certain programs clash with Internet Explorer and cause it to crash. Check whether any program running on your computer causing the issue at hand. Here is how to do it:
- Press Ctrl, Shift, and Esc keys on your keyboard at the same time to open Task Manager
- Right-click on the program you want to close and select End task
- Continue doing so for all such programs
- Every time you close a program try to open a webpage in Internet Explorer
- If the page loads properly, you would know what was causing the issue
Fix IV: Disable Internet Explorer Add-Ons
Sometimes faulty add-ons running on Internet Explorer affect its functionality. Follow the instructions given below to fix the issue:
- Open Internet Explorer
- Click on the Tools button
- Choose Manage add-ons
- Click the box next to Show and choose All add-ons
- Right-click on the add-ons that you want to disable and proceed with the Disable option
- Click Close
- If the page loads properly, you would know which add-on was causing the issue
Fix V: Reset Internet Explorer Settings
Sometimes improper settings of the Internet Explorer can cause the issue. Resetting IE to its default settings can resolve the matter. Follow the steps given below to reset IE to default:
- Open Internet Explorer
- Select the Tools button and then click on Internet options
- Choose the Advanced tab and click on Reset
- Click Reset followed by Close
Fix VI: Check for Windows Updates
Check for Windows updates if the Internet Explorer is still not working. Here is how to do it:
- Press the Windows logo key on the keyboard
- Type windows update in the search box and then select Windows Update settings
- Click on Check for updates and let the Windows download and install the updates
- Restart the computer once the update is complete and then open a webpage to check if IE is opening or not
Hopefully one of the above methods will resolve the Internet Explorer cannot display the webpage issue. If the problem persists, you would need to contact a professional to troubleshoot the issue. Feel free to leave a comment below to ask any questions or offer any suggestions.
