GoDaddy.com, one of the largest web hosting service providers in the world, experienced an outage in services for nearly six hours on Monday, affecting a section of its over 10 million customers. Its customers experienced frequent outages, which the hosting company claims was caused by an internal network error. Even as hacker group Anonymous claimed that this disruption in GoDaddy’s services was its doing, the company’s spokesperson maintained that this was only due to a technical glitch, and was not due to a hacking attack.
A supporter of Anonymous had claimed via Twitter that he was responsible for GoDaddy’s services being affected, as a result of a distributed denial of service (DDoS) attack. This hacker even posted the supposed source code of a website called Pastebin, from GoDaddy. However, this was proven to be incorrect as that code was identified as having appeared on an online software forum sometime back.
This, security experts say, is not the first time the hacker group has falsely tried to claim credit for cyber attacks. Just last week, a related group released a file which, according to them, contained a million ID numbers of Apple mobile devices that they had hacked from an FBI agent’s system. However, further investigation revealed that this data was actually stolen from a Florida-based company.
GoDaddy, however, insists that the outage experienced by its customers was due to internal network events that ended up corrupting router data tables. Its own website went down for several hours on Monday, and caused a ripple effect, affecting numerous customers as a result.
Due to the purported technical glitch, affected customers have claimed loss of significant revenue as their sites failed to load and lost customers as a result. Meanwhile, GoDaddy has issued an apology to all its customers for the inconvenience caused and has even stated that it would be reaching out to affected customers to maintain relations despite this unfortunate incident.